Personal Support Worker Certificate Program eSSential Curriculum Toolkit

Personal Support Worker Subject Specific Standard; The approved training standard for all Personal Support Worker programs of instruction (Ontario Qualifications Framework – Certificate lll level) delivered by Private Career Colleges of Ontario. Ministry of Training, Colleges and Universities October 2014

Vocational Standard

“All graduates of Personal Support Worker programs have achieved the fourteen (14) vocational learning outcomes (VLOs) listed in the following pages, in addition to achieving the essential employability skills (EES) learning outcomes.

The Personal Support Worker (PSW) program prepares graduates to provide supportive care* to individuals across the lifespan including clients experiencing cognitive impairment, physical disability, and mental health challenges, by assisting them with their activities of daily living. Graduates may find entry-level employment in a variety of care settings including community, retirement homes, long-term care homes, and hospitals.

As valuable members of the interprofessional care/service team, graduates develop effective working relationships with team members and participate in the delivery, reporting, and documentation of care as directed by the plan of care/service plan.

Graduates use basic assessment and communication skills to identify and document relevant information pertaining to clients’ status and report findings to members of the interprofessional care/service team* and/or responsible person.

Graduates are accountable for their own actions in the provision of ethical, client-centered, client-directed* and culturally relevant* care while recognizing the limits of their knowledge and skills that require collaboration with clients, families, supervisors and/or other members of the interprofessional care/service team.

Graduates work in accordance with all applicable legislation and employer’s policies, procedures and guidelines while contributing to safe, quality client care.

Graduates use effective communication skills and develop helping relationships* with clients and their families and assist clients with routine activities of daily living and instrumental activities of daily living as directed by the plan of care/service plan.

Graduates promote a safe and comfortable environment for all clients and in particular for clients experiencing responsive behaviours, the risk for abuse and/or clients requiring end-of-life care* while ensuring safe environments for themselves and others.”

Are you interested in learning more about the Personal Support Worker curriculum? Connect with Jerry at 905-906-3706 or email Jerry at